We are ‘long term’ people. Establishing strong partnerships with our supply chain is an important element of our success. We foster personal relationships, using a mix of national and local suppliers to ensure that we are delivering best value, locally focused services that support our national presence and scope, whilst also supporting local communities and economies.
We use innovative digital systems to manage performance throughout our extensive supply chain, whilst regular expert reviews ensure we continue to work with the best-performing companies. We welcome the innovation that our external partnerships support us to deliver, and actively foster partnership working through tailored payment and contractual terms and arrangements.
Enrolling in our Supply Chain
If you would like to find out more about supplying goods, products or services to us, please complete our online form by clicking the eSource logo below and a member of the team will get back to you
Q21.
Our assessment programme for EFQM focuses on core areas of Business, Customers, People and Society. Each of these areas receives a score on performance.
We use the EFQM model to drive improvement in all areas of our group. Following the assessment action plans are developed and owned by the business. We are currently the only UK company to combine our internal IMS audits with our EFQM assessments.
In 2012 we achieved an increase in our average score again, to 476. Since 2004 our overall average score has been raised by 65%. In 2012 our Ringway Worcestershire business division reached a score of 600, progressing from 130 in 2006.
Please see our EFQM Model here.
