Our Safety Performance

• A further reduction of about 23% in the frequency of injuries resulting in employees taking time off work (LTIFR).
• A reduction of 27% in the incidence rate for incidents that are reportable to the safety authorities (RIDDOR).
• A reduction of around 30% in the number of service strikes.
• A total of around 1,500 near misses reported during the year – sustaining the heightened reporting rate achieved in 2008.
• A significant reduction in the number of road traffic incidents involving our employees – as evidenced by a 43% decrease in speeding fines over 12 months and a 36% fall in the bill for vehicle damage repairs and replacement hire costs.

These last reductions are being driven by our new Vigiroute initiative to reduce the risk our people experience when driving to, from and for work.